Terms and Conditions
Total Training T&C's
By booking a course with Total Training, you agree to the following terms and conditions, which govern your use of our training services. Please read them carefully.
1. Course Booking and Payment
When you book a course with us, you confirm your intention to take part in the selected training program and agree to the payment terms outlined at the time of booking. Payment must be completed in full prior to the start of the course.
2. Course Rescheduling
Total Training courses are non refundable once the booking is confirmed. If you are unable to attend your booked course, you may reschedule to a different date and time. Rescheduling must be requested at least 48 hours before the course start time. Rescheduling is subject to availability and may incur additional fees if there is a price difference between the original and new course date.
3. Course Cancellation by Total Training
In the event that Total Training must cancel a course due to unforeseen circumstances (e.g., trainer illness, low enrollment, or other operational issues), we will offer you an alternative course date or allow you to reschedule your course for another date.
4. Exceptional Circumstances
If you are unable to attend a course due to an emergency or other personal reasons, please reach out to us directly. Although we cannot offer refunds, we will make every effort to accommodate you in a future course or provide alternatives, subject to availability.
5. Payment and Fees
All payments for courses must be made at the time of booking. If you are rescheduling a course, any price difference or additional fees will be charged accordingly.
6. Certification
Upon successful completion of the course and any required assessments, you will receive the relevant certification.
7. Use of Materials
The materials provided during our courses are for personal use and cannot be distributed, copied, or reproduced without prior written consent from Total Training.
8. Liability
Total Training will not be held liable for any personal injury, loss, or damage that may occur during the course. Participants must take care when performing any practical activities related to the training.
9. Privacy and Data Protection
By booking a course with us, you agree to our Privacy Policy, which outlines how we collect and use your personal information. We are committed to ensuring the protection of your privacy in compliance with relevant data protection laws.
10. Contact Information
For inquiries about the course, rescheduling, or further information, please contact our trainer Shauna at shauna@totalsolutions.ie.